Building a Content Calendar for a Small UK Business
Sep 21,2018 - Sports
If you run a small business in the UK, the phrase "conversion rate optimisation" can sound like something reserved for companies with a marketing department and a sizeable budget. It is not. At its heart, testing a landing page is simply comparing two versions to see which one encourages more visitors to take the action you want — filling in an enquiry form, booking a call, requesting a quote, or placing an order.
You already have most of what you need. A page builder, your website analytics, and a spreadsheet will carry you a long way. What expensive software adds is convenience and automation, not insight. The insight comes from running a fair test and being honest about the result.
Here is how to do it properly, without paying for a single extra subscription.
The temptation is to redesign the whole page and see what happens. Resist it. If you change the headline, the image, and the form at once, you will never know which change did the work. Pick a single variable per test and keep everything else identical.
Headlines are usually the highest-value thing to test, because they decide whether someone reads on. Try a version that leads with the customer's problem against one that leads with the outcome they want. For example, "Solar panels fitted in three days" versus "Cut your energy bill before winter".
Images matter more than most owners expect. A photo of a real person or a real job often beats a polished stock image. Test a product shot against a picture of the team, or a wide scene against a close-up of the detail that matters.
Form layouts are where quiet money is won or lost. Compare a five-field form with a two-field version, or a single page against a two-step form that asks for the easy details first. Every extra field you remove tends to lift completion rates, as long as your sales team can still work with what arrives.
You do not need software that swaps content invisibly. A straightforward split works just as well:
Some form builders and email platforms include a split-test feature in their standard plan, and content management systems often have a free plugin that will rotate between two pages for you. Check what you already pay for before buying anything new.
This is where most small businesses go wrong. Checking the numbers after a day and declaring a winner is guesswork dressed up as data.
A few practical rules:
If the numbers are too close to call after a fortnight, the honest answer is that it did not matter much — move on to a bolder idea rather than testing the same headline's font size.
A page can look busy and still fail. The measure that counts is the action you set out to get. Watch the completion rate: of everyone who landed, what percentage submitted the form or called?
Also read the qualitative signals. Listen to the calls that come in. Ask new customers what nearly put them off. If people are abandoning your form at a particular field, you have found the next thing to test — no software required.
You do not need a formal programme. One test a month is plenty for most small firms, and each one teaches you something you can reuse across the site. Keep a simple log of what you tested, what happened, and what you changed.
Over a year, a dozen modest wins compound. A slightly clearer headline here, a shorter form there, a better photograph on your main enquiry page — each might add a few per cent. Together they can transform how much business your website brings in, and none of it requires an expensive licence. Start with the page that already gets the most traffic. That is where your first test will teach you the most.
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John Doe - 29 july 2018
Digital Traffic Written for people who value the details, and want honest guidance they can trust.
John Doe - 29 july 2018
Digital Traffic Written for people who value the details, and want honest guidance they can trust.
John Doe - 29 july 2018
Digital Traffic Written for people who value the details, and want honest guidance they can trust.
John Doe - 29 july 2018
Digital Traffic Simple, genuine and looked after with care — the kind of place worth returning to.